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Contact Us

 

General Inquiries and Rewards Redemptions

 

Phone
In Canada & U.S.:
1-888-232-5656
Elsewhere:
905-696-4907

 

Hours of Operation

Monday to Friday:
8:00 a.m. EST - 9:00 p.m. EST
Saturday:
8:00 a.m. EST - 5:00 p.m. EST

 

 

Travel Inquiries and Redemptions

 

Phone
In Canada & U.S.:
1-888-232-5656
Elsewhere:
905-696-4907

 

Hours of Operation

Monday to Friday:
8:00 a.m. EST - 8:00 p.m. EST
Saturday:
10:00 a.m. EST - 6:00 p.m. EST
Sunday:
10:00 a.m. EST - 6:00 p.m. EST

 

Phone
In Canada & U.S.:
1-888-232-5656
Elsewhere:
905-696-4907

 

Hours of Operation

Monday to Friday:
8:00 a.m. EST - 8:00 p.m. EST
Saturday:
10:00 a.m. EST - 6:00 p.m. EST
Sunday:
10:00 a.m. EST - 6:00 p.m. EST

Phone

In Canada & U.S.:
1-866-339-3320
Elsewhere:
905-277-3394

 

Hours of Operation

Monday to Friday:
8:00 a.m. EST - 8:00 p.m. EST
Saturday:
10:00 a.m. EST - 6:00 p.m. EST
Sunday:
10:00 a.m. EST - 6:00 p.m. EST

Phone

In Canada & U.S.:
1-800-465-4653
Elsewhere:
514-861-4653

2022 CIBC Closures & Adjusted Call Centre Hours:

 

January 1, 2022
Closed

 

February 21, 2022
Merchandise, Gift Cards and Other rewards:
Open Reduced Hours:
8:00am EST – 5:00pm EST
Travel Inquiries:
Closed

 

April 15, 2022
Closed

 

May 23, 2022
Closed

 

July 1, 2022

Closed

 

August 1, 2022
Closed

 

 

 

 

 

 

September 5, 2022
Closed

 

October 10, 2022
Closed

 

December 24, 2022
Travel Inquiries:
10:00am EST – 4:00pm EST

 

December 25, 2022
Closed

 

December 26, 2022
Closed

 

December 31, 2022

Travel Inquiries:
10:00am EST – 4:00pm EST

 

January 1, 2023

Closed