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We’re sorry, but CIBC Rewards will be down for scheduled maintenance on Tuesday July 23 from 12:00 am EST to Tuesday July 23 at 6:00 am EST. Thank you for your patience.

Contact Us

 

General Inquiries and Rewards Redemptions

 

Phone
In Canada & U.S.:
1-888-232-5656
Elsewhere:
905-696-4907

 

Hours of Operation

Monday to Friday:
8:00 a.m. EST - 9:00 p.m. EST
Saturday:
8:00 a.m. EST - 5:00 p.m. EST

 

 

Travel Inquiries and Redemptions

 

Phone
In Canada & U.S.:
1-888-232-5656
Elsewhere:
905-696-4907

 

Hours of Operation

Monday to Friday:
8:00 a.m. EST - 8:00 p.m. EST
Saturday:
10:00 a.m. EST - 6:00 p.m. EST
Sunday:
10:00 a.m. EST - 6:00 p.m. EST

 

Phone
In Canada & U.S.:
1-888-232-5656
Elsewhere:
905-696-4907

 

Hours of Operation

Monday to Friday:
8:00 a.m. EST - 8:00 p.m. EST
Saturday:
10:00 a.m. EST - 6:00 p.m. EST
Sunday:
10:00 a.m. EST - 6:00 p.m. EST

Phone

In Canada & U.S.:
1-866-339-3320
Elsewhere:
905-277-3394

 

Hours of Operation

Monday to Friday:
8:00 a.m. EST - 8:00 p.m. EST
Saturday:
10:00 a.m. EST - 6:00 p.m. EST
Sunday:
10:00 a.m. EST - 6:00 p.m. EST

Phone

In Canada & U.S.:
1-800-465-4653
Elsewhere:
514-861-4653

2024 & 2025 CIBC Closures & Adjusted Call Centre Hours:

 

January 1, 2024
Closed

 

February 19, 2024
Merchandise, Gift Cards and Other rewards:
Open Reduced Hours:
8:00am EST – 5:00pm EST
Travel Inquiries:
Closed

 

March 29, 2024
Closed

 

May 20, 2024
Closed

 

July 1, 2024

Closed

 

August 5, 2024
Closed

 

 

 

 

 

 

September 2, 2024
Closed

 

October 14, 2024
Closed

 

December 24, 2024

Travel Inquiries:
8:00am EST – 5:00pm EST

 

December 25, 2024
Closed

 

December 26, 2024
Closed

 

December 31, 2024

Travel Inquiries:
8:00am EST – 5:00pm EST

 

January 1, 2025

Closed