Your Vacation Package does not include any personal expenses or costs, such as travel insurance, unless they are expressly stated as included. You are responsible for any personal expenses, and for the cost of any services not included with a Vacation Package or travel services purchased through the Centre.
Your Vacation Package is subject to availability, and is governed by the terms and conditions of the travel supplier. Please consult the Website for complete details and options.
Once a Vacation Package has been redeemed, it is non-refundable, nonexchangeable and non-transferable (unless you are advised otherwise).
If you do not make the minimum payment by the payment due date set out on any Monthly Statement, we may deduct the number of Vacation Dollars earned in that month from your Vacationgold Rebate Account. CIBC does not have to re-credit you these Vacation Dollars if your Credit Card Account is subsequently brought into Good Standing.
You are responsible for reviewing the Vacation Dollar amounts shown on your Monthly Statement. You must notify CIBC Credit Card Services in writing of any errors, omissions, or objections to the Vacation Dollars balance or any credit or debit to your Vacationgold Rebate Account within 6 months from the date of the Monthly Statement on which the Vacation Dollars appear (or should have appeared). If you do not, we are entitled to treat the Monthly Statement as correct, except for improper credits.
Your accumulation of Vacation Dollars does not entitle you to any vested rights. Vacation Dollars have no monetary value, and you cannot exchange them for cash or credit them against your Credit Card Account balances. Vacation Dollars cannot form the basis of a monetary claim against CIBC.
You cannot transfer Vacation Dollars, including to another Credit Card Account. You cannot assign or divide Vacation Dollars in the event of separation, divorce, bankruptcy or otherwise without CIBC’s prior consent. In the event of the Primary Cardholder’s death where his or her spouse or common-law or civil union partner is an Authorized User of the same Credit Card Account, and such spouse or partner applies and is approved as the replacement Primary Cardholder, all Vacation Dollars will remain in the Vacationgold Rebate Account. Otherwise, the Vacationgold Rebate Account will be closed and the Vacation Dollars in it will be available for redemption by the Primary Cardholder’s estate, in accordance with these Terms and Conditions, no later than twelve months after the Vacationgold Rebate Account is closed. If the Vacation Dollars are not redeemed by that date for any reason (including due to a dispute among the legal representative(s), beneficiary(ies) and or other claimants), the Vacation Dollars will be cancelled. You cannot attach, pledge or hypothecate Vacation Dollars in any way.
We may disclose information about a Vacationgold Rebate Account to the Primary Cardholder, an Authorized User or any Delegate.
If the Credit Card Account is closed or not renewed for any reason, the Vacationgold Rebate Account shall automatically be terminated and all Vacation Dollars in the Vacationgold Rebate Account will automatically be forfeited without compensation. This paragraph will not apply if we close your Credit Card Account and simultaneously open a replacement Credit Card Account and issue a replacement Card.
CIBC, the Centre and their agents are not liable or responsible for any loss, injury, death, cost, damage, liability or expense you or your family members or guests may suffer or incur, and you release and discharge CIBC, the Centre and their agents from any claims, demands, causes of action and actions which may arise, in connection with any:
Error or omission on the Website or other sources of information about the Program and any Vacation Packages;
Error or delay in crediting or debiting your Vacationgold Rebate Account;
Act or omission by the Centre, including if the Centre provides information which results in travel arrangements that have a higher cost than expected or indicated or which differ in any way from arrangements which may be available elsewhere;
Use of a Vacation Package; and
Act or omission of any travel supplier, including its failure to perform as expected or described or if travel services are substituted or changed in any way or cancelled in whole or part.
This release binds your legal representatives, heirs, successors and assigns.
Should circumstances beyond the Centre’s control result in a travel service supplier’s failure to provide a Vacation Package which you have redeemed or booked, the Centre may attempt (but is not required) to arrange a suitable replacement Vacation Package or may choose (but is not required) to credit Vacation Dollars to your Vacationgold Rebate Account and, if you charged a portion of the Vacation Package’s cost to your Card, credit your Credit Card Account for the same. Regardless, neither CIBC nor the Centre is responsible for any costs you may have incurred in relation to a Vacation Package which is cancelled by a travel service supplier.
We may amend, suspend or terminate all or any part of the Program at any time and will notify you by sending the Primary Cardholder a notice (written or electronic) or posting a notice on the Website, which will be effective when posted. If we make a change to these Terms and Conditions that is non-material or to your benefit, we will notify you by posting a notice on the Website, where you can always locate the most up to date version. Any changes to these Terms and Conditions or the Program may affect Vacation Dollars which you may have already accumulated and/or any future accumulations.
If the entire Program is to be terminated, we will send 60 days prior notice to the Primary Cardholder, which may be included with or on a Monthly Statement. Any notice will also be notice to any Authorized Users and Delegates. Any Vacation Dollars not redeemed before termination of the Program will be forfeited without compensation
You are responsible for any tax liability and tax reporting obligations that arise from your use of the Program.
Independent third party service providers and suppliers may provide supplies and services for the Program, including the Centre. All travel services are provided by Merit Travel Group, which is an independent travel agency. Registration Numbers: ON.50010422/4499356, BC.34799, QC.7002238.
These Terms and Conditions will be governed by and interpreted in accordance with Canadian law. The courts in the Canadian province or territory in which the Primary Cardholder of a Visa Account resides (or of Ontario, if he/she resides outside Canada) will have exclusive jurisdiction over any disputes arising in connection with Vacation Dollars and/or these Terms and Conditions.
Capitalized terms that are used and not defined in these Terms and Conditions will have the following meanings:
Authorized User has the meaning set out in your CIBC Cardholder Agreement
Card means a CIBC Vacationgold Visa* Card.
CIBC, us or we means Canadian Imperial Bank of Commerce.
CIBC Cardholder Agreement means the cardholder agreement governing your Credit Card Account, as amended and replaced from time to time.
Centre means the CIBC Rewards Centre, which provides travel and other services related to the Program by phone or through the Website.
Credit Card Account has the meaning set out in your CIBC Cardholder Agreement.
Delegate means any individual that the Primary Cardholder has specifically informed the Centre or designated on the Website as allowed to redeem Vacation Dollars on the Vacationgold Rebate Account.
Good Standing has the meaning set out in your CIBC Cardholder Agreement.
including means “including, but not limited to”.
Monthly Statement means the monthly statement sent to the Primary Cardholder with respect to the Credit Card Account.
Net Purchase Price means the net purchase price of a Vacation Package after deducting the value of any Vacation Dollars which were redeemed in connection with such purchase.
Primary Cardholder has the meaning set out in your CIBC Cardholder Agreement.
Program means the Vacationgold Rewards Program.
Terms and Conditions means this list of terms and conditions that apply to the Program.
Vacation Dollars means the rewards issued pursuant to the Program.
Vacation Package means a cruise, a tour or other assembly of accommodation plus an airline ticket and/or other transportation promoted for a single price by a major tour operator and offered by the Centre.
Vacationgold Rebate Account means the Vacation Dollars account linked to the Pimary Cardholder’s Credit Card Account.
Website means the website operated by the Centre and which is located at www.CIBCRewards.com or such other website address(es) that replace it.
you means a Primary Cardholder, Authorized User or Delegate, as applicable.
Visa* is a trademark of Visa International Service Association and used under license.
All other trademarks are owned by CIBC or related entities.